Return Policy

Return Policy

At Akhlaq Store, we strive to ensure your satisfaction with every purchase. If for any reason you're not entirely pleased with your order, we're here to help.

30-Day Return Policy

We offer a 30-day return window for most items from the date of delivery. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as received.

How to Initiate a Return

To initiate a return, please contact our customer service team at [Customer Service Email/Phone]. Kindly provide your order number and details about the item you wish to return. Our team will guide you through the return process and provide you with the necessary instructions.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service for returns to ensure safe and documented delivery.

Refund Process

Upon receiving and inspecting your return, we will notify you about the status of your refund. If approved, your refund will be processed and credited to the original method of payment within [number of days] days.

Non-Returnable Items

Certain items are not eligible for return, including [list specific items or categories if applicable]. Additionally, items that are personalized or customized cannot be returned.

Exchanges

We currently do not offer exchanges. If you require a different item, color, or size, please initiate a return for a refund and place a new order for the desired item.