Refund Policy

At Akhlaq Store, we prioritize your satisfaction with every purchase. If you're not entirely satisfied with your order, we're here to assist you.

Eligibility for Refunds

We offer refunds on eligible items within [number of days] days from the date of delivery. To qualify for a refund, your item must be unused, in its original packaging, and in the same condition as received.

Requesting a Refund

To request a refund, please contact our customer service team at [Customer Service Email/Phone]. Provide your order number and details about the item you wish to refund. Our team will guide you through the process and provide necessary instructions.

Refund Processing

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

Return Shipping

Return shipping costs are typically the responsibility of the customer, unless the return is due to an error on our part or a defective item. For your protection, we recommend using a trackable shipping service for returns.

Non-Refundable Items

Certain items are non-refundable, including [list specific items or categories if applicable]. Personalized or customized items are also non-refundable unless they are defective or damaged upon arrival.